Yes! We deliver to customers in over 100 countries. To make sure everything goes smoothly, please check that all your checkout details are entered correctly.

Orders take 1 business day to process before they ship.

After your item(s) are dispatched, delivery time for Free Standard Shipping is:

USA: 5-7 business days
UK: 5-7 business days
Australia: 5-7 business days
Canada: 5-7 business days
NZ: 5-7 business days
Europe: 5-7 business days
Rest of world: 8-12 business days

After your item(s) are dispatched, delivery time for Expedited Standard Shipping is:

USA: 2-4 business days
UK: 2-4 business days
Australia: 2-4 business days
Canada: 2-4 business days
NZ: 2-4 business days
Europe: 2-4 business days
Rest of world: 4-6 business days

For more details, see our Shipping page.

Our products are made and shipped from several countries, including the US, China & Australia. This lets us keep our prices low while making sure quality stays high.

If your order hasn't arrived within the stated shipping times and you think it may be delayed or lost in the post, please Contact Us and we will help you straight away.

Anyone at your delivery address can accept the package for you. Usually the courier will leave the package at your front door or in the mailbox, or leave a collection card if nobody is home so you can pick up your parcel from your local post office.

If you want to edit or change your order, please let us know as soon as possible through our Contact Us page. Unfortunately, once your order has been processed we can’t make any changes or cancel it.

Yes, you will get an email confirming your order. Tracking information is available 1-2 business days after you place your order and will be emailed to you automatically once it’s ready.

Please make sure your email address is correct when you place an order. Check your spam folder in case your confirmation email ended up there. If you still can’t find it, please get in touch through our Contact Us form.

We accept Visa, Mastercard, American Express, Discover, Amazon Pay, Shop Pay, Venmo, PayPal, Apple Pay and Google Pay.

Yes, tax is automatically included in our product prices.

Yes, completely safe. We use industry-standard SSL encryption to protect your details. Sensitive information such as your name, address and card details is encrypted so it can only be read on secure servers.

Yes! We take privacy and security very seriously. Every order is processed securely through Shopify, one of the largest, safest and most trusted e-commerce platforms.

If your item arrived damaged or not as described, please Contact Us right away so we can sort it out.

Yes, we do! At North Peak Gear, we believe in growing together. We’re always looking for passionate people and businesses to work with. Whether you’d like to become a brand ambassador, are looking for a sponsorship, or want to explore a partnership, we’d love to hear from you. Please get in touch through this page.

We reply to all emails (Monday - Sunday) within 24 hours.

You can reach us through our Contact Us page! We’re happy to help.